# Lyrics sometimes not available **URL:** \ **Category:** Support\ **Tags:** fixed\ **Created:** [May 29, 2024, 7:24pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394 "2024-05-29T19:24:35Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![vrddjup5](http://support.symfonium.app/letter_avatar_proxy/v4/letter/v/8e8cbc/32.png) [@vrddjup5](http://support.symfonium.app/u/vrddjup5)\ **Post date:** [May 29, 2024, 7:24pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/1 "2024-05-29T19:24:35Z")
## Issue description: Sometimes a song has no lyrics even though they are embedded in the file. When I go back and forth one song the lyrics are shown again even when a connection to the server is not possible so the file was correctly cached. ## Logs: Upload description: vrddjup5 ## Additional information:   After activating debug mode I didn’t restart the app because that fixed the problem for a couple hours the last time I tried. If the current logs are not helpful please let me know and I’ll leave debug mode on until it happens again.   ## Reproduction steps:     ## Media provider: Subsonic ## Screenshots:       ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [May 31, 2024, 10:56am UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/2 "2024-05-31T10:56:15Z")
There’s a million actions in the logs, can you clarify what happens when? Or make a video that match associated logs. ---
**Author:** ![vrddjup5](http://support.symfonium.app/letter_avatar_proxy/v4/letter/v/8e8cbc/32.png) [@vrddjup5](http://support.symfonium.app/u/vrddjup5)\ **Post date:** [May 31, 2024, 1:12pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/3 "2024-05-31T13:12:51Z")
That’s weird cause I only enabled logs for a few seconds. If I remember correctly I started playing the song (no lyrics available) and then went back and forth one song and then opened the lyrics. I’ll try to get new logs later. ---
**Author:** ![vrddjup5](http://support.symfonium.app/letter_avatar_proxy/v4/letter/v/8e8cbc/32.png) [@vrddjup5](http://support.symfonium.app/u/vrddjup5)\ **Post date:** [May 31, 2024, 1:56pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/4 "2024-05-31T13:56:22Z")
I just uploaded new logs (upload description: j2jdnddkkdms) Here is a video: > **[screen-20240531-155025.mp4 - Shared with pCloud](https://e.pcloud.link/publink/show?code=XZhrXTZhVfB42GyEmk1JMbOrGS1CXNQKXVy)** > > Store videos in pCloud. Share them with just the right people. Access them on any device. Create a free account now! ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [May 31, 2024, 2:56pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/5 "2024-05-31T14:56:01Z")
How do you start the playback? Do you have some more details about how to repro ? ---
**Author:** ![vrddjup5](http://support.symfonium.app/letter_avatar_proxy/v4/letter/v/8e8cbc/32.png) [@vrddjup5](http://support.symfonium.app/u/vrddjup5)\ **Post date:** [May 31, 2024, 3:04pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/6 "2024-05-31T15:04:59Z")
I started the queue via album screen a while ago and now I just start playback via notification or the player screen in the app. ---
**Author:** ![vrddjup5](http://support.symfonium.app/letter_avatar_proxy/v4/letter/v/8e8cbc/32.png) [@vrddjup5](http://support.symfonium.app/u/vrddjup5)\ **Post date:** [May 31, 2024, 3:06pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/7 "2024-05-31T15:06:52Z")
When I use the skip buttons to get to the next song everything is normal but when I let it play to the end and the next song starts because of that the lyrics are missing ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [May 31, 2024, 3:09pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/8 "2024-05-31T15:09:31Z")
And it always happen? Or like it’s only the first song after a new playback session and possible a state restore ? I have no idea how it’s possible since 10.1.5 so the more details about how to repro the best; ---
**Author:** ![vrddjup5](http://support.symfonium.app/letter_avatar_proxy/v4/letter/v/8e8cbc/32.png) [@vrddjup5](http://support.symfonium.app/u/vrddjup5)\ **Post date:** [May 31, 2024, 3:11pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/9 "2024-05-31T15:11:36Z")
When it happens it happens to every song not just the first one. I’m not sure if it started with the newest version since I haven’t listened to a lot of music while reading the lyrics recently. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [May 31, 2024, 3:12pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/10 "2024-05-31T15:12:49Z")
And do you have any idea if you do something special to trigger this ? ---
**Author:** ![vrddjup5](http://support.symfonium.app/letter_avatar_proxy/v4/letter/v/8e8cbc/32.png) [@vrddjup5](http://support.symfonium.app/u/vrddjup5)\ **Post date:** [May 31, 2024, 3:15pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/11 "2024-05-31T15:15:51Z")
Sadly no. I just made another screen recording showing that it happens every time and for some reason two songs correctly show the lyrics for some reason😅 Every song has lyrics. > **[screen-20240531-171321.mp4 - Shared with pCloud](https://e.pcloud.link/publink/show?code=XZ7JVTZdoNTQDcMLU0o1j2vr4uQD7h1dR5X)** > > Store videos in pCloud. Share them with just the right people. Access them on any device. Create a free account now! Edit: I also noticed that the lyrics button appears on the old song when it switches to the new song ---
**Author:** ![vrddjup5](http://support.symfonium.app/letter_avatar_proxy/v4/letter/v/8e8cbc/32.png) [@vrddjup5](http://support.symfonium.app/u/vrddjup5)\ **Post date:** [May 31, 2024, 3:19pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/12 "2024-05-31T15:19:24Z")
I just uploaded new logs: wfh2rhbt2h2rh The first two songs show lyrics the three after that don’t ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [May 31, 2024, 3:19pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/13 "2024-05-31T15:19:33Z")
> [@vrddjup5](#): > > Edit: I also noticed that the lyrics button appears on the old song when it switches to the new song Yes on the last video I’ve just noticed that ![image](http://support.symfonium.app/uploads/default/original/2X/e/edd7dabc53809ea31fb8d7c4dba4c89cd4f8c4fc.jpeg) Seems like there’s a strange race somewhere, maybe with random mode. Can you test without random for some time to see if it happens too ? ---
**Author:** ![vrddjup5](http://support.symfonium.app/letter_avatar_proxy/v4/letter/v/8e8cbc/32.png) [@vrddjup5](http://support.symfonium.app/u/vrddjup5)\ **Post date:** [May 31, 2024, 3:21pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/14 "2024-05-31T15:21:44Z")
Still happens without random mode. Even after force closing the app ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [May 31, 2024, 3:22pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/15 "2024-05-31T15:22:36Z")
Ok so no idea will try to reproduce ☹ ---
**Author:** ![vrddjup5](http://support.symfonium.app/letter_avatar_proxy/v4/letter/v/8e8cbc/32.png) [@vrddjup5](http://support.symfonium.app/u/vrddjup5)\ **Post date:** [May 31, 2024, 3:33pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/16 "2024-05-31T15:33:11Z")
Maybe it’s a Pixel problem? I tried it on my Samsung Tab S7 and couldn’t reproduce it but maybe I just missed doing whatever causes it. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [May 31, 2024, 4:04pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/17 "2024-05-31T16:04:12Z")
I have 2 pixels, but yes maybe something specific you do, or some settings or something that will be hard to figure if you don’t remember ☹ ---
**Author:** ![vrddjup5](http://support.symfonium.app/letter_avatar_proxy/v4/letter/v/8e8cbc/32.png) [@vrddjup5](http://support.symfonium.app/u/vrddjup5)\ **Post date:** [May 31, 2024, 5:15pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/18 "2024-05-31T17:15:30Z")
I just remembered that I enabled “Add playback cached media to offline rolling cache” (unless that’s on by default). I disabled it and emptied the rolling cache and now it seems to work fine. I’ll try more later but maybe that’s what causes it? ---
**Author:** ![vrddjup5](http://support.symfonium.app/letter_avatar_proxy/v4/letter/v/8e8cbc/32.png) [@vrddjup5](http://support.symfonium.app/u/vrddjup5)\ **Post date:** [May 31, 2024, 7:17pm UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/19 "2024-05-31T19:17:05Z")
It’s happening again. I didn’t change anything and only listened while in the car. ---
**Author:** ![vrddjup5](http://support.symfonium.app/letter_avatar_proxy/v4/letter/v/8e8cbc/32.png) [@vrddjup5](http://support.symfonium.app/u/vrddjup5)\ **Post date:** [June 9, 2024, 9:51am UTC](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394/20 "2024-06-09T09:51:59Z")
After updating to 10.1.5b it hasn’t happened again so I guess you can consider this fixed. [Next page](http://support.symfonium.app/t/lyrics-sometimes-not-available/4394.md?page=2)