App version
Beta
Issue description
Hi, I’m trying to connect Symfonium 15.0.0 B7 (I also tried 14.1.0) to Jellyfin 12 RC1, but Symfonium shows the message that the “Your media providersoftware is too old and is no longer supported”.
Jellyfin itself is running and other clients can connect, so I wondered whether this is just a generic error message because Jellyfin 12 RC1 is not currently recognised or supported by Symfonium, rather than Jellyfin actually being too old.
I’ve tried removing and re-adding the provider, clearing storage, reinstalling Symfonium, and testing with both my normal user and admin account, but I get the same message.
Device type
Phone
Media provider
Jellyfin
Steps to reproduce
- Install or update Jellyfin Server to 12 RC1.
- Confirm that the Jellyfin server is running and accessible from other clients.
- Install Symfonium 14.1.0 on Android.
- Open Symfonium and add a new Jellyfin media provider.
- Enter the Jellyfin server address.
- Log in with a Jellyfin user account.
- Symfonium shows the message, “Your media providersoftware is too old and is no longer supported”
- Remove and re-add the provider, clear Symfonium storage, uninstall and reinstall Symfonium, then try again with Symfonium 15.0.0 B7.
- Repeat the login using both a normal Jellyfin user account and the Jellyfin admin account.
- The same message appears each time.
I searched existing issues first
on
I understand that logs are mandatory
on
Log upload name / description
App won’t login so cannot access logs option.