Hardware previous button not working

Support
1

Issue description:

I’m using a Hiby R6 III (Android 12) which has some hardware buttons. All of them work fine, except for the previous button. Holding the previous button also doesn’t do anything.

I think the control mapping is under the Headset button menu in Playback options if I understand the documentation. The next and previous buttons are both configured accordingly. I’ve also verified that they work in the Hiby music app to rule out a hardware failure. I’ve also tried Button Mapper Pro to add a previous button to the hardware, but that didn’t work either. So maybe it’s not just a Symfonium issue.

Could you take a look at this? Anyway, love the work you’ve done and I’ve gladly purchased the app before the trial expired. Hopefully this will help you make it perform even better.

Logs:

Upload description: Scalage

Additional information:

 

 

Reproduction steps:

 
Play an album and use the hardware buttons on a Hiby device with Android 12 and you’ll notice the play/pause and next buttons work fine, but the previous doesn’t.
 

Media provider:

Local device

Screenshots:

     

2

Can you try to remap the previous button to something else in the settings and see if it works ?

3

Hey, thanks for the quick reply.

The other functions seem to work OK. At first it registered the presses twice, but that went away when I disabled the previous key in the other button remapper app. Do you want me to upload the debug log again?

4

No that confirm that it’s an Hiby bug that does not send the proper events for that button …

Will add a workaround to force remap previous to previous for bugged devices like yours.

Should still be fixed by them.

1 Like
5

You are a hero, thanks for the support!

I’ll let Hiby know about your feedback as well.