# Hardware Decode ignores vendor Dolby E-AC-3/E-AC-3 JOC codec **URL:** \ **Category:** Support\ **Tags:** needs-triage\ **Created:** [October 5, 2026, 3:25pm UTC](http://support.symfonium.app/t/hardware-decode-ignores-vendor-dolby-e-ac-3-e-ac-3-joc-codec/15271 "2026-10-05T15:25:25Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [October 5, 2026, 6:29pm UTC](http://support.symfonium.app/t/hardware-decode-ignores-vendor-dolby-e-ac-3-e-ac-3-joc-codec/15271/2 "2026-10-05T18:29:25Z")
Thank you for the detailed report. I confirmed the selection sequence you describe. “Prefer hardware-accelerated codecs” prioritizes decoders that Android reports as hardware accelerated. `vendor=true` and `softwareOnly=false` do not establish hardware acceleration. FFmpeg comes before the remaining system decoders, so its selection does not show that the Dolby decoder failed. Preferring that decoder would require a separate decoder preference change. Your upload description says 15.1.0, but the log itself records 15.0.1. Please update to [15.1.0](https://support.symfonium.app/t/15147) and retry. Read the appropriate announcement in the [changelog](https://support.symfonium.app/c/changelog/7) for the official APK instructions if Google Play has not approved that release yet. If this persists, please share [fresh debug logs](https://docs.symfonium.app/faq/how-to-gather-logs-and-open-an-issue/): enable debug mode, reproduce from the beginning with both E-AC-3 and E-AC-3 JOC, with the preference off and on, then disable debug mode and upload promptly. Reply with the app version, upload description and reproduction time. Please also tell me whether you hear an audio difference or encounter a playback problem compared with the native player, or whether the concern is the decoder name. --- _[View the full topic](http://support.symfonium.app/t/hardware-decode-ignores-vendor-dolby-e-ac-3-e-ac-3-joc-codec/15271)._