# Force download of artists images? **URL:** \ **Category:** Support\ **Tags:** handled\ **Created:** [June 17, 2022, 11:30am UTC](http://support.symfonium.app/t/force-download-of-artists-images/523 "2022-06-17T11:30:07Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![tinbapakk](http://support.symfonium.app/letter_avatar_proxy/v4/letter/t/c0e974/32.png) [@tinbapakk](http://support.symfonium.app/u/tinbapakk)\ **Post date:** [June 17, 2022, 11:30am UTC](http://support.symfonium.app/t/force-download-of-artists-images/523/1 "2022-06-17T11:30:07Z")
Is there a way to force download of artists images? For some reason only a few (39 out of more than 1700) were downloaded ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [June 17, 2022, 11:32am UTC](http://support.symfonium.app/t/force-download-of-artists-images/523/2 "2022-06-17T11:32:46Z")
As said previously and the template says: No logs no chocolate. Or if you are old enough: Tu pousses le bouchon un peu trop loin Maurice ! 😛 > [@\[Wiki\] How to gather logs and open an issue](https://support.symfonium.app/t/wiki-how-to-gather-logs/18): > > Symfonium is a sophisticated application with extensive support for a wide range of providers and players. Troubleshooting can be challenging without the necessary details and logs specific to your unique configuration. Fortunately Symfonium have a powerful debug mode engine that can be enabled to easily gather those informations. It gathers the necessary data to be able to see what is happening and is required to be able to fix issues. Once you have the logs reproducing the error, you can ei… ---
**Author:** ![tinbapakk](http://support.symfonium.app/letter_avatar_proxy/v4/letter/t/c0e974/32.png) [@tinbapakk](http://support.symfonium.app/u/tinbapakk)\ **Post date:** [June 17, 2022, 11:36am UTC](http://support.symfonium.app/t/force-download-of-artists-images/523/3 "2022-06-17T11:36:09Z")
> **[debug-20220617\_133517.zip](https://www.dropbox.com/s/ycjqxpzrg4jnhox/debug-20220617_133517.zip?dl=0)** > > Shared with Dropbox Here Edit: ahah, nice reference, sorry about that 😃 (Yep I’m old enough \>\_\>) ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [June 17, 2022, 11:53am UTC](http://support.symfonium.app/t/force-download-of-artists-images/523/4 "2022-06-17T11:53:48Z")
I need logs during a sync > [@Sync media provider data](https://support.symfonium.app/t/wiki-sync-media-provider-data/324): > > Symfonium tries to automatically sync your data when there’s changes, unfortunately not everything can be detected like metadata updates or playlist updates. You can force a sync for a media provider at any time. From the filter menu Press the filter menu then press the Sync button for the provider you want to update. Some providers support differential sync, to force a full sync long press the Sync button. If a sync is running a small animation will run on the filter button. The c… ---
**Author:** ![tinbapakk](http://support.symfonium.app/letter_avatar_proxy/v4/letter/t/c0e974/32.png) [@tinbapakk](http://support.symfonium.app/u/tinbapakk)\ **Post date:** [June 17, 2022, 4:20pm UTC](http://support.symfonium.app/t/force-download-of-artists-images/523/5 "2022-06-17T16:20:42Z")
Ok, it’s more my misinterpretation of how it works than an actual bug. Symfonium is downloading whatever pictures are present on the server, not from another source. The thing is, navidrome is downloading artist picture only when you browse the artist’s page. That’s why most were missing. =\> all is working fine ! Sorry, I’ve been bothering you all day, I was just too excited to discover an app that mostly fit my needs and trying to understand it. I’m gonna buy it actually, except for the star rating missing, Symfonium is the best app I’ve tried so far.