# Eu comprei o app e agora troquei de smartphone como faço para usar o app? **URL:** \ **Category:** Support\ **Tags:** handled\ **Created:** [September 15, 2026, 12:03am UTC](http://support.symfonium.app/t/eu-comprei-o-app-e-agora-troquei-de-smartphone-como-faco-para-usar-o-app/15066 "2026-09-15T00:03:52Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Crevs](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/c67d28/32.png) [@Crevs](http://support.symfonium.app/u/Crevs)\ **Post date:** [September 15, 2026, 12:03am UTC](http://support.symfonium.app/t/eu-comprei-o-app-e-agora-troquei-de-smartphone-como-faco-para-usar-o-app/15066/1 "2026-09-15T00:03:53Z")
### Feature description Como usar o app em outro smartphone ### Problem solved Não sei como resolver ### Brought benefits Eu paguei posso usar em outro smartphone ### Device type All ### I searched existing feature requests on ---
**Author:** ![Celorien](http://support.symfonium.app/user_avatar/support.symfonium.app/celorien/32/9277_2.png) [@Celorien](http://support.symfonium.app/u/Celorien)\ **Post date:** [September 15, 2026, 2:23am UTC](http://support.symfonium.app/t/eu-comprei-o-app-e-agora-troquei-de-smartphone-como-faco-para-usar-o-app/15066/2 "2026-09-15T02:23:44Z")
> **[Can I use my Google Play license on multiple devices? - License FAQ and...](https://docs.symfonium.app/faq/license-faq-common-questions-and-troubleshooting/#can-i-use-my-google-play-license-on-multiple-devices)** > > Yes. The license is not limited to one device and does not need to be moved between devices. You can use it on as many compatible Android devices as needed, including several at the same time. On every device, Symfonium must be installed through the... ---
**Author:** ![Crevs](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/c67d28/32.png) [@Crevs](http://support.symfonium.app/u/Crevs)\ **Post date:** [September 15, 2026, 11:38am UTC](http://support.symfonium.app/t/eu-comprei-o-app-e-agora-troquei-de-smartphone-como-faco-para-usar-o-app/15066/3 "2026-09-15T11:38:09Z")
Deve ser instalado por meio do google play? Já estou com a app instalado no novo smartphone porém está no período de avaliação de 7 dias. Após isso ele atualiza para a versão paga que já comprei?estou usando a mesma conta do Google play. ---
**Author:** ![Celorien](http://support.symfonium.app/user_avatar/support.symfonium.app/celorien/32/9277_2.png) [@Celorien](http://support.symfonium.app/u/Celorien)\ **Post date:** [September 15, 2026, 12:02pm UTC](http://support.symfonium.app/t/eu-comprei-o-app-e-agora-troquei-de-smartphone-como-faco-para-usar-o-app/15066/4 "2026-09-15T12:02:22Z")
> **[Uma compra concluída no Google Play não é reconhecida - Perguntas frequentes...](https://docs.symfonium.app/pt-br/faq/license-faq-common-questions-and-troubleshooting/#uma-compra-conclu%C3%ADda-no-google-play-n%C3%A3o-%C3%A9-reconhecida)** > > Primeiro, confirme se a compra foi concluída | Entenda como as licenças do Symfonium funcionam e resolva problemas de conta, ativação, restauração e rede do Google Play e de licenças Ko-fi e PayPro. Please read the whole page, all the info is already there. ---
**Author:** ![Crevs](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/c67d28/32.png) [@Crevs](http://support.symfonium.app/u/Crevs)\ **Post date:** [September 18, 2026, 11:21am UTC](http://support.symfonium.app/t/eu-comprei-o-app-e-agora-troquei-de-smartphone-como-faco-para-usar-o-app/15066/5 "2026-09-18T11:21:42Z")
Eu não entendi a sua resposta eu quero saber se eu consigo instalar o aplicativo em outro smartphone e como eu faço para resgatar uma vez que eu comprei o aplicativo no antigo smartphone e agora no novo ele aparece que Vai expirar em 7 dias. ---
**Author:** ![Celorien](http://support.symfonium.app/user_avatar/support.symfonium.app/celorien/32/9277_2.png) [@Celorien](http://support.symfonium.app/u/Celorien)\ **Post date:** [September 18, 2026, 5:56pm UTC](http://support.symfonium.app/t/eu-comprei-o-app-e-agora-troquei-de-smartphone-como-faco-para-usar-o-app/15066/6 "2026-09-18T17:56:02Z")
Any device on the same Google account can use the app without you needing to buy again. If it shows the trial still, either reboot your phone and look again or tap the Purchase button in the app. It should then see that you have already bought the app. ---
**Author:** ![Crevs](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/c67d28/32.png) [@Crevs](http://support.symfonium.app/u/Crevs)\ **Post date:** [September 18, 2026, 7:58pm UTC](http://support.symfonium.app/t/eu-comprei-o-app-e-agora-troquei-de-smartphone-como-faco-para-usar-o-app/15066/7 "2026-09-18T19:58:21Z")
Muito grato pelo retorno segue o link com um print do Google Play quando eu clico em comprar pelo aplicativo ele abre Google Play e vai para o passo de pagamento. > **[Google Drive: Sign-in](https://accounts.google.com/v3/signin/identifier?continue=https:%2F%2Fdrive.google.com%2Ffile%2Fd%2F13D-8nXOFI3Vl-vcMAayqGJbMja1VCCi3%2Fview?usp%3Ddrivesdk&followup=https:%2F%2Fdrive.google.com%2Ffile%2Fd%2F13D-8nXOFI3Vl-vcMAayqGJbMja1VCCi3%2Fview?usp%3Ddrivesdk&osid=1&passive=1209600&service=wise&flowName=GlifWebSignIn&flowEntry=ServiceLogin&dsh=S-16209155:1789761502108873)** > > Access Google Drive with a Google account (for personal use) or Google Workspace account (for business use). ![Screenshot_20260918_165617_Google Play Store](http://support.symfonium.app/uploads/default/original/2X/d/d20e946cd19495511423a7329f880fccee9ecb90.jpeg) ---
**Author:** ![Celorien](http://support.symfonium.app/user_avatar/support.symfonium.app/celorien/32/9277_2.png) [@Celorien](http://support.symfonium.app/u/Celorien)\ **Post date:** [September 18, 2026, 8:17pm UTC](http://support.symfonium.app/t/eu-comprei-o-app-e-agora-troquei-de-smartphone-como-faco-para-usar-o-app/15066/8 "2026-09-18T20:17:46Z")
Do you have multiple Google accounts signed in on this phone? Are you sure you are using the same account that you originally purchased with? The website I linked earlier has instructions for all of these problems. There’s nothing else I can tell you to help. Make sure to read the whole page and follow the steps that match your situation. (I am not the app developer, I am just another user. Any further help is beyond my ability.) ---
**Author:** ![Crevs](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/c67d28/32.png) [@Crevs](http://support.symfonium.app/u/Crevs)\ **Post date:** [September 18, 2026, 8:22pm UTC](http://support.symfonium.app/t/eu-comprei-o-app-e-agora-troquei-de-smartphone-como-faco-para-usar-o-app/15066/9 "2026-09-18T20:22:09Z")
Muito grato. Pelas informações e atenção.