App version
Production
Issue description
Hello,
First let say I am using the free trial until April 11, 2026.
I’m using Symfonium with Emby.
What works:
-
Emby is reachable locally on Wi-Fi
-
Emby is reachable remotely on mobile data through my DDNS hostname and port
-
In a phone browser on mobile data, my remote Emby URL opens correctly
-
In Symfonium, using two separate Emby providers works as a workaround:
- one local provider
- one mobile provider
- switching between them with the filter works
What does not work:
- A single Emby provider with a configured secondary connection does not auto-switch correctly between local and remote access
- On mobile data, the provider reports offline or does not play, even though the remote Emby URL is reachable outside Symfonium
What I tested:
- local primary connection works
- remote DDNS connection works in browser
- secure and non-secure URL attempts were tested
- two-provider workaround works
- single-provider secondary endpoint auto-switch does not
Expected behavior:
- one Emby provider should automatically use the secondary remote connection when the primary local connection is unavailable
Actual behavior:
- auto-switch does not occur reliably, but using two separate providers does work
Overall:
I like the product a lot. This seems limited to the auto-switch / secondary connection behavior for Emby.
Device type
Phone
Media provider
Emby
Steps to reproduce
Open Symfonium while local wifi is on
Create an Emby media provider and add a secondary connection using the Emby external login credentials
Save the entry
Sync the providers
Exit Symfonium
Turn off wifi and leave off
Run Symfonium
I searched existing issues first
on
I understand that logs are mandatory
on
Log upload name / description
sorry I did not provide logs, but instead of automatically closing this ticket, contact me I can reproduce the error