# Can't load 2x2 Widget

**URL:** <http://support.symfonium.app/t/cant-load-2x2-widget/15031>\
**Category:** Support\
**Tags:** fixed\
**Created:** [September 13, 2026, 3:45am UTC](http://support.symfonium.app/t/cant-load-2x2-widget/15031 "2026-09-13T03:45:58Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Celorien](http://support.symfonium.app/user_avatar/support.symfonium.app/celorien/32/9277_2.png) [@Celorien](http://support.symfonium.app/u/Celorien)\
**Post date:** [September 13, 2026, 3:45am UTC](http://support.symfonium.app/t/cant-load-2x2-widget/15031/1 "2026-09-13T03:45:58Z")

</div>

### App version

Beta

### Issue description

The 2x2 widget never displays for me when a queue is open. The other widgets work fine.

### Device type

Phone

### Media provider

Local device

### Steps to reproduce

- add 2x2 widget to Home screen
- play media
- check widgets

### Additional information

This isn’t a recent issue. I saw this a while back but at the time just used a different widget and forgot about it.

Not sure what to capture for logs. I started media playback and swiped up to exit to my Home screen. Then tapped one of the working widgets to pause and open the app.

Tested with Nova launcher, default LG launcher, and Lawnchair. All do the same.

### Screenshots

 ![Screenshots_2026-09-12-20-15-01.png](http://support.symfonium.app/uploads/default/original/2X/0/054798225e711dafb378dc72e9502f87570d87b9.png) ![Screenshots_2026-09-12-20-18-06.png](http://support.symfonium.app/uploads/default/original/2X/4/46ad6d183b27aa4fe741cc2ac86d31e831538d3a.png) ![Screenshots_2026-09-12-20-16-51.png](http://support.symfonium.app/uploads/default/original/2X/1/1d1548088500819b22033e61d68e77064e4a165a.png)

### I searched existing issues first

on

### I understand that logs are mandatory

on

### Log upload name / description

Celorien\_Widget

---

<div class="post-metadata">

**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\
**Post date:** [September 13, 2026, 11:04am UTC](http://support.symfonium.app/t/cant-load-2x2-widget/15031/2 "2026-09-13T11:04:33Z")

</div>

Android 13 bug will try to workaround in a future version.