# Can't get Symfonium to sync with Astiga **URL:** \ **Category:** Support\ **Tags:** fixed\ **Created:** [August 27, 2026, 12:08am UTC](http://support.symfonium.app/t/cant-get-symfonium-to-sync-with-astiga/14852 "2026-08-27T00:08:39Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![dmcritchie](http://support.symfonium.app/letter_avatar_proxy/v4/letter/d/94ad74/32.png) [@dmcritchie](http://support.symfonium.app/u/dmcritchie)\ **Post date:** [August 27, 2026, 12:08am UTC](http://support.symfonium.app/t/cant-get-symfonium-to-sync-with-astiga/14852/1 "2026-08-27T00:08:39Z")
### App version Production ### Issue description New install of Symfonium. Using Astiga as my media server. App is stuck at “Preparing sync” after 30 minutes. Usually only takes an app a minute to do initial sync. Have tried compatibility mode based on old report with Astiga, but that did not help. Turned on debug mode and exported log file to you under DMCR Music Library. My Astiga interface is up and running and I can use it with other Subsonic apps. Can you help? Dennis ### Device type Phone ### Media provider Subsonic (Open) ### Steps to reproduce Connect to Astiga account. This seemed to work fine. Then nothing more happens. Sync status remains at “Preparing sync”. Under the sync button there is another line that says “Unknown”. ### I searched existing issues first on ### I understand that logs are mandatory on ### Log upload name / description DMCR Music Library ---
**Author:** ![dmcritchie](http://support.symfonium.app/letter_avatar_proxy/v4/letter/d/94ad74/32.png) [@dmcritchie](http://support.symfonium.app/u/dmcritchie)\ **Post date:** [August 27, 2026, 12:31am UTC](http://support.symfonium.app/t/cant-get-symfonium-to-sync-with-astiga/14852/2 "2026-08-27T00:31:17Z")
Just found another data point: if I click on Files in the main menu, then on Subsonic, then on DMCR Music Library, the files all populate. I can drill down from the artist → album → songs. So I clearly have a good connection with a running server. But none of the buttons that rely on metadata show anything. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [August 27, 2026, 8:02am UTC](http://support.symfonium.app/t/cant-get-symfonium-to-sync-with-astiga/14852/3 "2026-08-27T08:02:30Z")
Thanks will be fixed in next release, too large security for the Navidrome ID changes. ---
**Author:** ![dmcritchie](http://support.symfonium.app/letter_avatar_proxy/v4/letter/d/94ad74/32.png) [@dmcritchie](http://support.symfonium.app/u/dmcritchie)\ **Post date:** [August 27, 2026, 2:50pm UTC](http://support.symfonium.app/t/cant-get-symfonium-to-sync-with-astiga/14852/4 "2026-08-27T14:50:43Z")
Thanks Tolriq. Can you give me a sense when the next release will come out? Are we talking weeks or months? Dennis ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [August 27, 2026, 8:35pm UTC](http://support.symfonium.app/t/cant-get-symfonium-to-sync-with-astiga/14852/5 "2026-08-27T20:35:22Z")
When it’s ready but less than month at least on the fdroid repo. ---
**Author:** ![gravelld](http://support.symfonium.app/user_avatar/support.symfonium.app/gravelld/32/793_2.png) [@gravelld](http://support.symfonium.app/u/gravelld)\ **Post date:** [September 2, 2026, 10:42am UTC](http://support.symfonium.app/t/cant-get-symfonium-to-sync-with-astiga/14852/6 "2026-09-02T10:42:19Z")
Just checking in @Tolriq [but we now support, or should do, empty search3 queries](https://support.symfonium.app/t/compilation-handling/951/23)… not sure if that changed anything. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [September 2, 2026, 11:14am UTC](http://support.symfonium.app/t/cant-get-symfonium-to-sync-with-astiga/14852/7 "2026-09-02T11:14:44Z")
Yes but ```auto {"subsonic-response":{"status":"ok","version":"1.16.0","serverVersion":"Astiga\/production"}} ``` Is not really OS 😉 You forget the type and openSubsonic there ([subsonic-response | OpenSubsonic](https://opensubsonic.netlify.app/docs/responses/subsonic-response/)) that should be required for proper OS support. ---
**Author:** ![gravelld](http://support.symfonium.app/user_avatar/support.symfonium.app/gravelld/32/793_2.png) [@gravelld](http://support.symfonium.app/u/gravelld)\ **Post date:** [September 2, 2026, 12:16pm UTC](http://support.symfonium.app/t/cant-get-symfonium-to-sync-with-astiga/14852/8 "2026-09-02T12:16:25Z")
Sure - we’ll add that. My understanding is that the empty query support is separate from and pre-dates OS though. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [September 2, 2026, 12:28pm UTC](http://support.symfonium.app/t/cant-get-symfonium-to-sync-with-astiga/14852/9 "2026-09-02T12:28:18Z")
This issue have nothing to do with search3. ---
**Author:** ![gravelld](http://support.symfonium.app/user_avatar/support.symfonium.app/gravelld/32/793_2.png) [@gravelld](http://support.symfonium.app/u/gravelld)\ **Post date:** [September 2, 2026, 3:35pm UTC](http://support.symfonium.app/t/cant-get-symfonium-to-sync-with-astiga/14852/10 "2026-09-02T15:35:31Z")
Apologies, I must’ve chosen the wrong thread to reply to. We’ll incorporate the OS fixes soon.