# Can't get Artist Info in webdav

**URL:** http://support.symfonium.app/t/cant-get-artist-info-in-webdav/8240
**Category:** Support
**Tags:** fixed
**Created:** [May 5, 2025, 4:45pm UTC](http://support.symfonium.app/t/cant-get-artist-info-in-webdav/8240 "2025-05-05T16:45:54Z")
**Posts on this page:** 7
**Page:** 2

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### Author: ![upurii](http://support.symfonium.app/user_avatar/support.symfonium.app/upurii/32/6644_2.png) [@upurii](http://support.symfonium.app/u/upurii)
#### Post date: [May 21, 2025, 9:45am UTC](http://support.symfonium.app/t/cant-get-artist-info-in-webdav/8240/21 "2025-05-21T09:45:28Z")

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Hi.  
I’ve just tested the new version. It works on the local library.  
In Webdav it doesn’t (there’s no option to specify the ArtistInfo folder).

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### Author: ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)
#### Post date: [May 21, 2025, 10:41am UTC](http://support.symfonium.app/t/cant-get-artist-info-in-webdav/8240/22 "2025-05-21T10:41:26Z")

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I’ll need new logs to see why your server fails since you don’t have the server logs.

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### Author: ![upurii](http://support.symfonium.app/user_avatar/support.symfonium.app/upurii/32/6644_2.png) [@upurii](http://support.symfonium.app/u/upurii)
#### Post date: [May 21, 2025, 11:32am UTC](http://support.symfonium.app/t/cant-get-artist-info-in-webdav/8240/23 "2025-05-21T11:32:06Z")

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Hello.  
Normally I have sent you the logs via the application.

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### Author: ![upurii](http://support.symfonium.app/user_avatar/support.symfonium.app/upurii/32/6644_2.png) [@upurii](http://support.symfonium.app/u/upurii)
#### Post date: [May 21, 2025, 2:17pm UTC](http://support.symfonium.app/t/cant-get-artist-info-in-webdav/8240/24 "2025-05-21T14:17:57Z")

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I have an additional question regarding the wiki.  
it says that Symfonium supports various artwork types placed directly within the artist folder, so don’t we need to have an nfo for this to work?

Just having the artist images would be enough for me via webdav, rather than bothering with the nfo file… 🙂

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<div class="post-metadata">

### Author: ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)
#### Post date: [May 21, 2025, 2:55pm UTC](http://support.symfonium.app/t/cant-get-artist-info-in-webdav/8240/25 "2025-05-21T14:55:17Z")

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NFOs are mandatory to match things with mbids.

The logs only shows error 405 no details from your server ☹ You’ll really need to try to get the server logs about why it fails.

Is your server accessible from Internet ? Can you provide a test account so I can try to debug more ?

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### Author: ![upurii](http://support.symfonium.app/user_avatar/support.symfonium.app/upurii/32/6644_2.png) [@upurii](http://support.symfonium.app/u/upurii)
#### Post date: [June 8, 2025, 5:16pm UTC](http://support.symfonium.app/t/cant-get-artist-info-in-webdav/8240/26 "2025-06-08T17:16:11Z")

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Hello.

I’ve decided to stop using webdav. I’m going to stay local on my phone.

I couldn’t get more info about the error on my nas. I’m not knowledgeable enough.

Thanks anyway for helping me.

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<div class="post-metadata">

### Author: ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)
#### Post date: [June 8, 2025, 5:33pm UTC](http://support.symfonium.app/t/cant-get-artist-info-in-webdav/8240/27 "2025-06-08T17:33:34Z")

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You can also use SMB on Synology.

[Previous page](http://support.symfonium.app/t/cant-get-artist-info-in-webdav/8240.md?page=1)
