# Buy license in Brazil (play store problem)

**URL:** <http://support.symfonium.app/t/buy-license-in-brazil-play-store-problem/10709>\
**Category:** Support\
**Tags:** handled\
**Created:** [September 23, 2025, 2:26pm UTC](http://support.symfonium.app/t/buy-license-in-brazil-play-store-problem/10709 "2025-09-23T14:26:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![marcelosoares](http://support.symfonium.app/letter_avatar_proxy/v4/letter/m/9fc348/32.png) [@marcelosoares](http://support.symfonium.app/u/marcelosoares)\
**Post date:** [September 23, 2025, 2:26pm UTC](http://support.symfonium.app/t/buy-license-in-brazil-play-store-problem/10709/1 "2025-09-23T14:26:43Z")

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## Issue description:

I’m trying to buy a license from the Play Store in Brazil, but I keep getting problem with the country. Not even with Google wallet I can manage to buy it. How should I proceed?

## Logs:

Upload description: marcelosoares

## Additional information:

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## Reproduction steps:

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## Media provider:

Subsonic

## Screenshots:

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 ![Screenshot 1](http://support.symfonium.app/uploads/default/original/2X/3/37db1a770846e0aa8fbbe673319f0f79efc69341.jpeg)&nbsp;&nbsp;&nbsp;&nbsp;

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<div class="post-metadata">

**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\
**Post date:** [September 23, 2025, 2:39pm UTC](http://support.symfonium.app/t/buy-license-in-brazil-play-store-problem/10709/2 "2025-09-23T14:39:18Z")

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Only Google support can answer that, it’s all handled by Play Store, I have 0 control or details about the errors, who you are, or anything.

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<div class="post-metadata">

**Author:** ![marcelosoares](http://support.symfonium.app/letter_avatar_proxy/v4/letter/m/9fc348/32.png) [@marcelosoares](http://support.symfonium.app/u/marcelosoares)\
**Post date:** [September 23, 2025, 3:08pm UTC](http://support.symfonium.app/t/buy-license-in-brazil-play-store-problem/10709/3 "2025-09-23T15:08:16Z")

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But is there any other way to purchase?

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<div class="post-metadata">

**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\
**Post date:** [September 23, 2025, 3:28pm UTC](http://support.symfonium.app/t/buy-license-in-brazil-play-store-problem/10709/4 "2025-09-23T15:28:42Z")

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Yes it’s covered in the FAQ the current solution is [How can I pay for symfonium without google play? - #2 by Tolriq](https://support.symfonium.app/t/how-can-i-pay-for-symfonium-without-google-play/1290/2) but it’s a lot better for everyone and the long term to fix your Play Store issue.