# Automated offline cache not caching as expected

**URL:** http://support.symfonium.app/t/automated-offline-cache-not-caching-as-expected/427
**Category:** Support
**Tags:** handled
**Created:** [May 13, 2022, 11:00am UTC](http://support.symfonium.app/t/automated-offline-cache-not-caching-as-expected/427 "2022-05-13T11:00:06Z")
**Posts on this page:** 8
**Page:** 2

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### Author: ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)
#### Post date: [May 23, 2022, 3:36pm UTC](http://support.symfonium.app/t/automated-offline-cache-not-caching-as-expected/427/21 "2022-05-23T15:36:20Z")

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Yes and just send the logs, If all is properly queued it’s just a service strat issue. Google stupid fight to break things ☹

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### Author: ![splinter](http://support.symfonium.app/user_avatar/support.symfonium.app/splinter/32/10_2.png) [@splinter](http://support.symfonium.app/u/splinter)
#### Post date: [May 24, 2022, 2:03pm UTC](http://support.symfonium.app/t/automated-offline-cache-not-caching-as-expected/427/22 "2022-05-24T14:03:05Z")

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Sent: 20220524\_160012

But today it was really f\*cked up again. Previously I had some items in the download queue which did not download at all. I emptied the queue (had to remove all items manually, “clear queue” never works for me), synced again, then it was clean so far. Now I added new items, they do not even show up in the DL queue. I tried to trigger the auto offline cache rule manually (should be in the logs), but nothing happened.

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### Author: ![splinter](http://support.symfonium.app/user_avatar/support.symfonium.app/splinter/32/10_2.png) [@splinter](http://support.symfonium.app/u/splinter)
#### Post date: [May 24, 2022, 2:27pm UTC](http://support.symfonium.app/t/automated-offline-cache-not-caching-as-expected/427/23 "2022-05-24T14:27:24Z")

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Just saw that now files got added to the queue which were added in the sync before the last one. So probably still busy with cleanup…

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### Author: ![splinter](http://support.symfonium.app/user_avatar/support.symfonium.app/splinter/32/10_2.png) [@splinter](http://support.symfonium.app/u/splinter)
#### Post date: [May 25, 2022, 5:11pm UTC](http://support.symfonium.app/t/automated-offline-cache-not-caching-as-expected/427/24 "2022-05-25T17:11:14Z")

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Sent some more logs from today: 20220525\_190948

After the sync, nothing would show up in the download queue, even after triggering it. Later then the new songs were in the queue, but do not get downloaded.

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<div class="post-metadata">

### Author: ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)
#### Post date: [May 26, 2022, 9:04am UTC](http://support.symfonium.app/t/automated-offline-cache-not-caching-as-expected/427/25 "2022-05-26T09:04:51Z")

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Logs just again show ultra slow cleanup on your device ☹ I’ll try some more optimisations but sounds like your sdcard where the data is stored is insanely slow.

On my P6 pro, the same thing for 45000 songs takes 4 seconds and 20 minutes sometimes on your device. That’s insane difference

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<div class="post-metadata">

### Author: ![splinter](http://support.symfonium.app/user_avatar/support.symfonium.app/splinter/32/10_2.png) [@splinter](http://support.symfonium.app/u/splinter)
#### Post date: [May 26, 2022, 9:15am UTC](http://support.symfonium.app/t/automated-offline-cache-not-caching-as-expected/427/26 "2022-05-26T09:15:34Z")

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Hm, it is a quality card (SanDisk Ultra I think), but you never know. Do you know if there is any app to test transfer speeds?

One other thing that might have to do with the cleanup: yesterday late I changed a number of files (changed the titles or other tags). They got downloaded again, but afterwards the overall offline file counter was increased, although I would have expected that it stays the same when no new songs are introduced into the library. I triggered offline file cleanup, which reduced the number, but only by a few.

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<div class="post-metadata">

### Author: ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)
#### Post date: [May 26, 2022, 9:17am UTC](http://support.symfonium.app/t/automated-offline-cache-not-caching-as-expected/427/27 "2022-05-26T09:17:02Z")

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This is not a raw performance issue, more a random io access one, it’s the 45 000 calls to file.exists that looks insanely slow on your device.

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<div class="post-metadata">

### Author: ![splinter](http://support.symfonium.app/user_avatar/support.symfonium.app/splinter/32/10_2.png) [@splinter](http://support.symfonium.app/u/splinter)
#### Post date: [May 26, 2022, 9:27am UTC](http://support.symfonium.app/t/automated-offline-cache-not-caching-as-expected/427/28 "2022-05-26T09:27:38Z")

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I tried CDPT (very interesting UI!!). Random IO is abysmal, sequential looks good to me.

 ![Screenshot_20220526-112253](http://support.symfonium.app/uploads/default/original/1X/0aed87a7cbaf704ffcbfe61157d49240f2d33369.jpeg)

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