Artwork not displayed from Tag

App version

Production

Issue description

Albums that are tagged with the artwork will not display in the app, I need to create a folder or cover jpg. I assume this is a setting but I can’t find it or documentation addressing it. The artwork is displayed in Media Monkey and jellyfin.

Device type

Phone

Media provider

Jellyfin

Steps to reproduce

Go to any album that is tagged but no local folder or cover jpg

Screenshots

I searched existing issues first

on

I understand that logs are mandatory

on

Log upload name / description

PMSymUzer

Provide proper logs containing a full sync from your server as the app displays the data from your server as no access to the files.

Full sync from jellyfin and debug log sent.

Thanks.

The server returns no image for it

"ImageTags": {},
      "BackdropImageTags": [],

What is displayed in the Jellyfin app ?

Other one

This looks like a default image because a number of the albums have this, namely recently ripped albums. I rip using Media Monkey and store it into Jellyfin content folders and it always resolved the tags. Jellyfin did previously so the albums I ripped today seem to have a different issue.

Let me find one of the original issues and dump the log file.

So as you can see this is a jellyfin issue, they show the artist image as fallback but that’s not something Symfonium do.

As soon as Jellyfin will return the proper images in the API it will be displayed.

Hi,

Understand, when I run up mp3tag and point at the directory it shows the correct front cover in the tag. So is it jellyfin not reading it and passing it to you?

Thanks for your help by the way!

I don’t do Jellyfin side support sorry.

The art is in the Front cover slot rather than just cover. That’s like using “front.jpg” instead of using “cover.jpg”.

If you right click the art, one of the options should show you the different slots available. I don’t remember if you can move it directly. If nothing else: extract the image, remove it from all, then re-embed it.

Thanks for your help. It sounds like I’ve got an issue somewhere in the chain. To simplify things, the files sit on a ugreen NAS, is it possible to access the directories directly without using Jellyfin?

I just tested embedded images with Jellyfin 10.11.8 and they worked fine, even when only the second track contained the image.

If you mean just to retrieve the images then no.

If you’re asking about using an alternative provider then you could use SMB, though it’s generally recommeded to use a server. If your NAS supports docker I can fully recommend Lightweight Music Server.

Great idea I’ll give that a try to diagnose my issue.

Thanks,

Paul