# App gets stuck on syncing large database **URL:** \ **Category:** Support\ **Tags:** handled\ **Created:** [March 14, 2026, 10:51pm UTC](http://support.symfonium.app/t/app-gets-stuck-on-syncing-large-database/13004 "2026-03-14T22:51:53Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Jasmine](http://support.symfonium.app/letter_avatar_proxy/v4/letter/j/47e85d/32.png) [@Jasmine](http://support.symfonium.app/u/Jasmine)\ **Post date:** [March 14, 2026, 10:51pm UTC](http://support.symfonium.app/t/app-gets-stuck-on-syncing-large-database/13004/1 "2026-03-14T22:51:53Z")
## Issue description: Hi, the app seems to get stuck when syncing the database at around 161k songs. The database has 700k songs in total. I have tried several times and re-installed the app but every time it gets stuck around there. The exact number varies but it stops there and then displays the following message “Unsuccessful, check logs if frequent.” The Navidrome database works on iOS Narjo app and also on other Android apps such as Castafiore. ## Logs: Upload description: I shared the logs with support under my username Jasmine ## Additional information: ## Reproduction steps: ## Media provider: Subsonic ## Screenshots: ![Screenshot_20260314_200448](http://support.symfonium.app/uploads/default/original/2X/5/51c9ec13b86db2113f2bc379b8a702c1fa102fd6.jpeg) ![Screenshot_20260314_195107](http://support.symfonium.app/uploads/default/original/2X/e/e241e12fcfe6770931554f0bc3998b887662e16e.jpeg) ![Screenshot_20260314_194347](http://support.symfonium.app/uploads/default/original/2X/0/08021aba38f785adf9984d4f6f2c3cc766431d47.jpeg) ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [March 15, 2026, 8:40am UTC](http://support.symfonium.app/t/app-gets-stuck-on-syncing-large-database/13004/2 "2026-03-15T08:40:46Z")
Your logs does not contains the issue and stops during the album part. ---
**Author:** ![Jasmine](http://support.symfonium.app/letter_avatar_proxy/v4/letter/j/47e85d/32.png) [@Jasmine](http://support.symfonium.app/u/Jasmine)\ **Post date:** [March 15, 2026, 8:43am UTC](http://support.symfonium.app/t/app-gets-stuck-on-syncing-large-database/13004/3 "2026-03-15T08:43:06Z")
What should I do? Castafiore works with it? ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [March 15, 2026, 8:47am UTC](http://support.symfonium.app/t/app-gets-stuck-on-syncing-large-database/13004/4 "2026-03-15T08:47:34Z")
You need to provide logs that contains the issue 🙂 Enable logs, sync then upload the logs after it shows the error. ---
**Author:** ![Jasmine](http://support.symfonium.app/letter_avatar_proxy/v4/letter/j/47e85d/32.png) [@Jasmine](http://support.symfonium.app/u/Jasmine)\ **Post date:** [March 15, 2026, 8:49am UTC](http://support.symfonium.app/t/app-gets-stuck-on-syncing-large-database/13004/5 "2026-03-15T08:49:09Z")
Just uploaded it now, did that work? ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [March 15, 2026, 8:49am UTC](http://support.symfonium.app/t/app-gets-stuck-on-syncing-large-database/13004/6 "2026-03-15T08:49:57Z")
There’s no new logs if it’s more than 100Mb you need to use the website [https://upload.symfonium.app](https://upload.symfonium.app) ---
**Author:** ![Jasmine](http://support.symfonium.app/letter_avatar_proxy/v4/letter/j/47e85d/32.png) [@Jasmine](http://support.symfonium.app/u/Jasmine)\ **Post date:** [March 15, 2026, 9:02am UTC](http://support.symfonium.app/t/app-gets-stuck-on-syncing-large-database/13004/7 "2026-03-15T09:02:41Z")
Just uploaded it now manually ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [March 15, 2026, 9:06am UTC](http://support.symfonium.app/t/app-gets-stuck-on-syncing-large-database/13004/8 "2026-03-15T09:06:39Z")
Ok so this is a Navidrome bug. `Required value 'title' missing at $.subsonic-response.searchResult3.song[94]` The title value is missing for that song, while it’s a mandatory field. ```auto { "id": "zMGZ3Q4ZXZdahBKUomF8rC", "parent": "wCDQlUzKPNjus5Wbir2YAJ", "isDir": false, "album": "Polla Blava", "artist": "Cecilio G.", "track": 6, "year": 2014, "coverArt": "mf-zMGZ3Q4ZXZdahBKUomF8rC_699cfad6", "size": 15750000, "contentType": "audio/flac", "suffix": "flac", "duration": 140, "bitRate": 1411, "path": "Cecilio G./Polla Blava/01-06 - .flac", "discNumber": 1, "created": "2026-02-24T01:11:50Z", "albumId": "wCDQlUzKPNjus5Wbir2YAJ", "artistId": "znPleVwWlY71TDCrHi2Q6j", "type": "music", "bpm": 0, "comment": "", "sortName": "", "mediaType": "song", "musicBrainzId": "", "isrc": [], "genres": [], "replayGain": {}, "channelCount": 2, "samplingRate": 44100, "bitDepth": 16, "moods": [], "artists": [ { "id": "znPleVwWlY71TDCrHi2Q6j", "name": "Cecilio G." } ], "displayArtist": "Cecilio G.", "albumArtists": [ { "id": "znPleVwWlY71TDCrHi2Q6j", "name": "Cecilio G." } ], "displayAlbumArtist": "Cecilio G.", "contributors": [], "displayComposer": "", "explicitStatus": "" }, ``` @deluan this is on “serverVersion”: “0.60.3 (34c6f12a)” Jasmine you’ll probably need to provide that file to Deluan so he can repro and fix. ---
**Author:** ![deluan](http://support.symfonium.app/user_avatar/support.symfonium.app/deluan/32/928_2.png) [@deluan](http://support.symfonium.app/u/deluan)\ **Post date:** [March 15, 2026, 5:26pm UTC](http://support.symfonium.app/t/app-gets-stuck-on-syncing-large-database/13004/9 "2026-03-15T17:26:43Z")
The only situation where the title may be missing is when it is missing in the DB, and there’s no way the scanner will add empty titles, it falls back to the file path if the tag is missing. Maybe you used some external script that writes directly into Navidrome’s DB? ---
**Author:** ![deluan](http://support.symfonium.app/user_avatar/support.symfonium.app/deluan/32/928_2.png) [@deluan](http://support.symfonium.app/u/deluan)\ **Post date:** [March 15, 2026, 5:30pm UTC](http://support.symfonium.app/t/app-gets-stuck-on-syncing-large-database/13004/10 "2026-03-15T17:30:28Z")
> [@Tolriq](#): > > `"Cecilio G./Polla Blava/01-06 - .flac"` Reading it again, maybe the `title` tag is present, but with empty value? @Jasmine can you confirm? ---
**Author:** ![Jasmine](http://support.symfonium.app/letter_avatar_proxy/v4/letter/j/47e85d/32.png) [@Jasmine](http://support.symfonium.app/u/Jasmine)\ **Post date:** [March 16, 2026, 9:21am UTC](http://support.symfonium.app/t/app-gets-stuck-on-syncing-large-database/13004/11 "2026-03-16T09:21:31Z")
Hi, I’ve resolved this now by changing the title. Sync works! ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [March 16, 2026, 10:59am UTC](http://support.symfonium.app/t/app-gets-stuck-on-syncing-large-database/13004/12 "2026-03-16T10:59:00Z")
Navidrome side also have a patch to prevent that in the future thanks Deluan.